Collaborative consumption

shared the use of products and services among multiple individuals

Collaborative Consumption Business Model Pattern

Consumption Business Model Pattern

The collaborative consumption business model pattern encourages the shared use of products and services among multiple individuals, prioritizing access over ownership. This model offers cost savings, increased resource efficiency, and community building, impacting the value proposition, key resources, and customer segments of a business.

What is the Collaborative Consumption Business Model Pattern?

Collaborative consumption is a business model pattern that involves the shared use of a product or service by a group of individuals. Unlike traditional consumption, where one person bears the full cost and maintains exclusive access to a good, collaborative consumption allows multiple people to share the cost and access to the same resource. This model is built on the idea that consumers value access to a good more than ownership, and by leveraging network technologies, communities can start to do more with less.

Why is Collaborative Consumption Important?

Collaborative consumption is important because it offers several key benefits for both consumers and businesses:

  1. Cost Savings: By sharing the cost of a resource among multiple users, collaborative consumption makes expensive assets more affordable and accessible to a wider range of people.
  2. Increased Resource Efficiency: Collaborative consumption helps maximize the use of underutilized assets, reducing waste and improving overall resource efficiency.
  3. Community Building: Sharing resources fosters a sense of community and connection among users, as they work together to access and maintain the shared assets.

Impact on the Business Model

Collaborative Consumption Business Model Pattern Canvas

The collaborative consumption business model pattern primarily affects the following aspects of a company’s business model:

  1. Value Proposition: The value proposition shifts from providing ownership of a product to providing access to a shared resource, often at a lower cost or with greater flexibility.
  2. Key Resources: The key resources in a collaborative consumption model are the shared assets themselves, as well as the platform or technology that enables users to access and manage these assets.
  3. Customer Segments: Collaborative consumption often appeals to customers who prioritize access over ownership, are cost-conscious, or value the social and environmental benefits of sharing.

How to Implement Collaborative Consumption

To successfully implement collaborative consumption business model pattern you should follow these steps:

  1. Identify Shareable Assets: Look for products or services that are expensive, underutilized, or in high demand, and consider how they could be shared among multiple users.
  2. Develop a Sharing Platform: Create a platform or system that enables users to easily access, book, and pay for the shared resources, while also facilitating communication and coordination among users.
  3. Establish Trust and Reputation Systems: Implement mechanisms to build trust and ensure responsible use of shared assets, such as user reviews, ratings, and insurance or deposit requirements.
  4. Foster Community Engagement: Encourage users to interact with each other and provide feedback, creating a sense of community and shared responsibility around the collaborative consumption model.

Trigger Questions

The collaborative consumption business model pattern focuses on identifying what assets can be shared/rented to maximise the use of the asset. Crucially, the asset usage needs to consider the initial cost and a viable level of usage that enables a profit. Other considerations are on the necessity for bokering trust between parties, insurance factors, and redundancy if being transported e.g., clothes.

  • What assets or resources do our customers have that are underutilized and could be shared with others?
  • How can we create a platform or marketplace that facilitates the sharing of these assets or resources among our customers?
  • What trust and reputation mechanisms can we put in place to ensure the safety and reliability of collaborative consumption transactions?
  • How can we monetize our collaborative consumption platform through fees, subscriptions, or other revenue models?
  • What partnerships or integrations can we explore to expand the range of assets or resources available for sharing?
  • How can we foster a sense of community and encourage active participation among our collaborative consumption users?

Examples of the Collaborative Consumption Business Model Pattern

Collaborative consumption business model pattern examples:

  1. Ridesharing: Companies like Uber and Lyft allow car owners to share their vehicles with others, providing affordable transportation options for riders and income opportunities for drivers.
  2. Apartment Sharing: Platforms like Airbnb and Vrbo enable homeowners to rent out their properties to travelers, maximizing the use of underutilized space and providing unique accommodation options.
  3. Co-working Spaces: Shared office spaces like WeWork and Impact Hub allow freelancers, entrepreneurs, and remote workers to access professional workspaces and amenities on a flexible, cost-effective basis.
  4. Peer-to-Peer Lending: Platforms like LendingClub and Prosper connect borrowers with individual lenders, enabling people to access credit outside of traditional banking systems and allowing lenders to earn interest on their money.

Companies That Use the Collaborative Consumption Business Model Pattern:


As collaborative consumption continues to gain traction across various industries, businesses that embrace this model will be well-positioned to create value for their customers, optimize resource use, and build strong, engaged communities around their shared assets.

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