Chatbot

2 Shares

ChatBot helps you build bots to automate your customer service needs. It integrates with many other tools including Facebook, Skype, Twitter, Slack, YouTube, Twitter, Kik, and LiveChat.

Integrating with Chat.io delivers 24/7 customer service, adds spam filters, and provides automatic responses for common questions. If someone gets stuck, you can easily transfer a chat to a human.

Chatbot.com also offers an expert marketplace with partners that you can hire to build and optimize your chatbot. Many apps make a do-it-yourself chatbot easy enough.

Table of Contents

Key features:

Stories – are an intuitive way to tell the bot how to react to different situations. Create Stories for frequent questions and cases to save more time for the difficult ones.
Interactions – tell the bot what to do in different situations. Choose from a range of actions the bot can take when dealing with a customer.
Rich messages – the bot can reply with images, cards or buttons.
3rd party integrations – Connect your bot to Facebook, Slack, Chat widget or LiveChat with just one click.

Other chatbots to consider

More Resources for Startups and New Ventures

Creating a business and getting customers is hard. From nurturing your idea to taking it to market you burn through hours of time and money in the hope it will all be ok, that customers will buy your product or service.

Being unique and competitive though isn't just about your product though.

Let's face it, it isn't hard these days to copy a product or service!

What is hard is to replicate a business model - the unique capabilities you develop that set you apart.

I've put together a lot of tools to help people not just develop another easily attacked business, but to create something special - a unique business model. Use these to get started on your business model journey: