Imperson is one of the leading enterprise chatbots that supports text, audio, video, AR, and VR on all major messaging platforms. Its full-service creative studio deploys and hosts your bot, and provides an advanced analytics dashboard including real-time insights to improve performance. They also monitor your chatbot’s performance and continuously customizes it based on user behaviour.
The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And an AI moderator helps to achieve customers’ goals.
According to its website, Imperson strives to build its bots to use natural language that is tailored to each brand’s authentic voice in order to create connections with customers that translate to relationships.
Its partners and clients include Disney, Microsoft, Amazon and National Geographic.