Octane AI is a Shopify plugin and Facebook Messenger bot focused on reducing shopping cart abandonment. It makes a small change to the Shopify user interface, by adding a small checkbox next to the “Add to Cart” button. Anyone who presses the button while logged into Facebook, and while the checkbox is ticked will have their Messenger contact details sent to the shop owner, allowing them to contact them at any future point in time.
Shop owners will automatically receive contact details for users who do not untick the box before clicking the button. Octane AI then sends messages to users who fail to make a purchase after adding something to their cart, reminding them to complete their purchase.
In addition to this main selling points:
- guided conversations
- messages sent at specific time intervals
- smart responses
- manually specified responses to user inputs.
The guided conversations allow you to specify quick response buttons for user input, and each can trigger a tangent in the conversation, allowing for a tree of possibilities. The design process suffers from the same problems as many competitors – when something is wrong or missing you cannot save the guided conversation.
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Octane AI enables Shopify merchants to increase revenue with a Facebook Messenger bot that customers love.