Reamaze is a platform that integrates FAQ, live chat, email, SMS, social media functionalities so you engage and connect better with customers and prospects, turning leads into loyal customers.
The powerful platform allows you to provide a high level of service across multiple social channels, and hundreds of websites or storefronts. With excellent support and active developers to give you constant updates, Reamaze keeps you relevant with current technologies while optimizing the potential of your business.
The website is mobile ready and there is no need to download and install anything on your mobile device. However, there are iOS and Android apps available.
Reamaze is scalable, allowing businesses to add more users to the system. With its collision detection mechanism, event tracking, roles-based access controls, and full conversation management system, Reamaze is a perfect option for small startups to larger growing businesses.
It integrates with a number of third-party apps such as Slack, MailChimp, Github, Zapier, WordPress, and HipChat.
Full Stack – Reamaze is a full stack customer service solution that includes the ability to synchronize and consolidate support channels such as email, Facebook, Twitter, Instagram, knowledge base, customer feedback, live chat, and phone logging (coming soon).
Integrations – Reamaze offers a wide range of integrations from eCommerce platforms such as Shopify to team productivity apps like Slack. Integrations can help you modify Reamaze to fit your workflow.
Powerful Data – You can leverage Reamaze’s powerful API to feed customer data into your conversations dashboard, empowering your team insights into who the customer is and how to best help them.
Multi-Brand – We allow you to operate multiple brands in one single account at no additional cost. Simply connect and bring all your communication channels under one roof.
Table of Contents
Key features of Reamaze
- Email support
- Facebook, Twitter, and Instagram integration
- SMS/MMS integration with ClickSend and Twilio
- Live chat
- Automated workflows
- Multi-brand support
- Roles and Permissions
- CRM with customer data blocks
- Public sites
- Team collaboration and staff notes
- Response templates
- Collision detection
- Notifications, tags, filters
Reamaze Better Conversations. Happier Customers.
Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform