Surveypal is user-friendly survey management software that is primarily designed to simplify and accelerate survey reporting-related processes. This survey management tool integrates smoothly with your existing customer relationship management (CRM) system, enabling you to get real-time customer insights and act on them quickly and decisively.
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With SurveyPal, you can easily remain in touch with your customers and make smart, data-driven decisions and actions that enhance the customer experience and steer your business to success. The software helps you listen to the Voice of the Customer and fully comprehend what they look for. Accurate survey data reporting provides your business with the opportunity to learn and improve so that you can resolve customer issues faster, deliver positive CX, and increase customer spend and retention.
Surveys and customer feedback are essential in keeping your business aligned with your corporate goals while at the same time, ensuring that your customers are happy and fully satisfied with your brand. But creating and administering surveys are one thing. What matters is how you are able to get and makes sense of all the data coming your way once the surveys are done. That’s where Suveypal comes in.
Surveypal helps you understand and digest all the information you have gathered from your surveys and identify areas of improvement as well as discover insights and opportunities that you and your company can explore. You basically get visually attractive and informative report presentations that your colleagues and superiors will appreciate. The software does more than just present you with charts and figures – Surveypal delivers survey data in the most comprehensible way so you won’t have to spend a lot of time trying to understand what they mean.
You can also customize your survey reports by integrating branding elements and themes to reflect your brand and your company. There is no need to have tons of graphic design expertise and experience to format reports so they would match company branding. Surveypal lets you drag and drop elements such as logos, images, and themes easily, saving you time and effort that you can channel on other pressing matters.
Key features of Surveypal
- Drag-and-drop editor.
- Pre-made survey templates.
- Instant feedback messages.
- Automated Survey Report Generation.
- Keyword-based survey organisation.
- Export survey results in Word, PowerPoint, or Excel format.
- Third-party integrations.
- Personalized survey greetings and dynamic question paths.
- Multi-channel distribution.
- Multi-account and multi-user management.
- Data reporting and analytics
Integrate Surveypal into your CRM and use the power of real-time feedback insights to improve the customer experience